Terms of Service
The agreement between you and 10X Systems Inc. for use of the 10X Connect platform.
1 · Acceptance
By creating an account, signing in, or connecting QuickBooks to 10X Connect (the "Service"), you agree to these Terms of Service ("Terms") and our Privacy Policy. If you don't agree, don't use the Service. If you're agreeing on behalf of a company, you represent that you have authority to bind that company.
2 · The Service
10X Connect is a software-as-a-service platform operated by 10X Systems Inc., a Delaware corporation doing business as The 10X Accountant. The Service provides:
- A login portal for accountant staff and their clients
- Synchronization of QuickBooks Online data via Intuit's authorized API
- Triage tools for uncategorized transactions (the "UnCAT" module)
- Reports, dashboards, and an audit trail of all activity
- Optional service-specific modules (e.g., franchisor compliance tracking)
The Service is delivered as-is and we may add, change, or remove features. We'll give registered users advance notice of material removals.
3 · Your account
3.1 · Eligibility
You must be at least 18 years old and authorized to enter into this agreement.
3.2 · Account security
You are responsible for safeguarding your password and TOTP authenticator device. Notify us immediately at security@the10xaccountant.com if you suspect unauthorized access.
3.3 · One account per person
Don't share login credentials. If multiple people in your company need access, request additional invites through the Team module.
4 · QuickBooks connection
4.1 · How it works
When you connect QuickBooks to 10X Connect, Intuit's OAuth 2.0 consent flow runs in your browser. You're shown exactly what 10X Connect is requesting access to. By clicking "Connect" on Intuit's screen, you authorize us to read (and where you explicitly approve, write) data from the connected QuickBooks company file.
4.2 · Scope of access
We request the com.intuit.quickbooks.accounting scope, which gives read access to your books. We do not request access to your bank accounts, payroll details, or any data outside the accounting scope. We never see your Intuit username or password — those stay between you and Intuit.
4.3 · Disconnect anytime
You can revoke our access at any time:
- From 10X Connect: Clients → your company → Disconnect
- From QuickBooks: Apps → Connected Apps → 10X Connect → Disconnect
Disconnection takes effect immediately and stops all data syncing. Existing cached data is deleted within 30 days unless you've also deleted your 10X Connect account.
5 · Your responsibilities
You agree NOT to:
- Use the Service for any unlawful purpose or in violation of Intuit's API terms
- Attempt to reverse engineer, decompile, or extract source code
- Use the Service to process data for someone whose books you don't have legal authority over
- Upload malicious code, attempt to access another customer's data, or interfere with the Service's operation
- Resell or sublicense the Service without our written permission
- Use the Service to compete with The 10X Accountant or 10X Systems Inc.
6 · Fees and payment
10X Connect is provided to clients as part of their service agreement with The 10X Accountant. There are no separate platform fees — your access is included in your bookkeeping subscription.
If your service agreement with The 10X Accountant ends, your 10X Connect access ends with it. We'll give you 30 days to export any data you want to keep before deletion.
7 · Intellectual property
The 10X Connect software, brand, and content are owned by 10X Systems Inc. and protected by U.S. and international copyright law. We grant you a limited, non-transferable license to use the Service during your subscription period.
Your QuickBooks data and any data you input remains your property. We claim no ownership of customer data. We only use it to deliver the Service.
8 · Termination
- You can terminate by emailing support@the10xaccountant.com or disconnecting from both QuickBooks and 10X Connect.
- We can terminate for material breach (e.g., uploading malicious code), non-payment by The 10X Accountant on your behalf, or fraud. We'll give 30 days' notice for non-emergency termination.
- On termination, data is handled per Section 5 of the Privacy Policy.
9 · Disclaimers
The Service is provided "as is" without warranty of any kind, express or implied. We don't warrant that the Service will be uninterrupted, error-free, or that it will detect every miscategorized transaction. 10X Connect is a tool that supports your accountant's work — it doesn't replace professional judgment.
10 · Limitation of liability
To the maximum extent permitted by law, neither 10X Systems Inc. nor its affiliates will be liable for indirect, incidental, special, consequential, or punitive damages. Our total liability for any claim is limited to the fees you paid us (directly or through The 10X Accountant subscription) in the 12 months before the claim arose, capped at US $1,000.
11 · Indemnification
You agree to defend and indemnify 10X Systems Inc. against claims arising from your misuse of the Service, your violation of these Terms, or your unauthorized handling of data belonging to a third party.
12 · Governing law
These Terms are governed by the laws of the State of Illinois, USA, without regard to conflict-of-laws principles. Disputes will be resolved in the state or federal courts located in Cook County, Illinois. You waive any objection to that venue.
13 · Changes to these Terms
We may update these Terms occasionally. Material changes will be emailed to registered users at least 14 days before they take effect. Continued use of the Service after the effective date constitutes acceptance.
14 · Contact
General questions: support@the10xaccountant.com
Legal notices: legal@the10xaccountant.com
Mailing: 10X Systems Inc., 1901 N Roselle Rd, Suite 855, Schaumburg, IL 60195